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Operating System Driver Provider Driver Version; Download Driver: Windows XP (64 bit) Webasto AG: 2.2.0.0 (1/19/2011) Download Driver: Windows Server 2003 (64 bit). The only difference is which driver you may need to download for Windows versions prior to Windows 7 or for later versions of Windows 10. Drivers for the CH340G and FT232 chips are built into Windows from Windows 7 onwards, but drivers for the CH340G have been removed in later releases of Windows 10. The adapters we supply use the.
This is a brief guide to setting up the Webasto Thermo Test (WTT) software.
NOTE! The Thermo Test software is compatible with Windows ONLY. There is no OSX or Linux version.
It has been confirmed to work on Windows running on a Macbook.
- 1Adapter Installation
- 5Troubleshooting
Adapter Installation
This guide covers setting up using the widely available 'VAG KKL'/'KKL VAG COM for 409.1' adapter.
The adapters currently available are generally dark translucent blue in colour and contain the CH340G adapter chip.
Some older or more expensive adapters may use the FTDI FT232 adapter chip.
There is no functional difference between the two chips as far as the Thermo Test software is concerned.
The only difference is which driver you may need to download for Windows versions prior to Windows 7 or for later versions of Windows 10.
Drivers
Drivers for the CH340G and FT232 chips are built into Windows from Windows 7 onwards, but drivers for the CH340G have been removed in later releases of Windows 10.
The adapters we supply use the CH340G chip.
If you require a driver downloading and installing, these are links to the manufacturers' driver download sites:
- CH340G driver: http://www.wch.cn/download/CH341SER_ZIP.html or our page at CH340G Driver
- FT232 driver: http://www.ftdichip.com/Drivers/VCP.htm
- To tell if you have 32 bit or 64 bit Windows see here: http://windows.microsoft.com/en-gb/windows/32-bit-and-64-bit-windows
Your adapter may also have been supplied with the drivers on CD.
Connect your adapter to a free USB port on your laptop (it will be helpful later if you always use the same USB port every time you connect the adapter).
Windows should either automatically install a driver (Windows 7 and later) or prompt you for one (Vista and earlier, later Windows 10 versions).
Allow the driver installation to complete.
Adapter Configuration
The WTT software only works with COM port numbers less than 20. Often the COM port selected when an adapter is installed is higher than this, so we need to change it.
Open 'Device Manager' as follows:
- Open the Run window by pressing and holding the Windows key on the keyboard, then tap the R key
- Type devmgmt.msc and press the 'OK' button
Device Manager should open:
Now find the adapter device and change its settings:
- Click the triangle next to 'Ports (COM & LPT)'
- Right click on 'USB-SERIAL CH340 (COMnn)' [nn is a variable number] and click 'Properties'
The FTDI FT232 based adapter will be called 'USB Serial Port (COMnn)'
- Click on the 'Port Settings' tab
- Click on the 'Advanced' button
- From the drop-down list, select a COM port less than 20. To avoid possible conflicts with hardware serial ports, a number greater than 3 is best - e.g. COM5 as shown.
The FTDI FT232 based adapter has this list at the top of the window
- If possible pick a port without '(in use)' against it. But if you have no COM port between 3 and 19 without '(in use)' next to it then do not worry, it does not normally cause a problem to pick one with '(in use)' against it.
- Make a note of the COM port - you will need it to set up WTT
- Click the 'OK' button
- Close the device properties using the red cross
- Close Device Manager using the red cross
- Unplug your USB adapter and plug it back into the same USB port. I find this helps WTT find your adapter with its new COM port.
Your adapter is now ready for use with WTT.
Software Installation
Download the software (and manual) from Fuel Burning Heater#Thermo_Test_Software
Run the installer and install the software using the default options. A more comprehension guide is in the manual, pages 14 and 15 (ignore the part about connecting the adapter at the end of page 15).
Once installed the Webasto Thermo Test software is available in the Start Menu. It is in the 'Webasto Thermo Test' folder, then 'WTT' icon.
Configuring the software
You can now start the WTT software from the Start Menu icon as above.
Before attempting to use the software you should configure it.
- From the 'Extras' menu select 'COM port...'.
- Select the COM port you selected in the adapter configuration above and click the 'OK' button
- From the 'Diagnosis' menu select 'Device selection...'
- For a Discovery 3, Discovery 4, Range Rover Sport (L320) select 'W-Bus' and click the 'OK' button.
For a L322 Range Rover select 'Thermo Top C/Z [BMW] and click the 'OK' button.
WTT should now be configured ready to use.
Using Webasto Thermo Test
When you use WTT in the future you can start from this point!
- Connect your diagnosis loom to the FBH, the battery and the OBD port on the adapter.
Looms are available to buy from the site shop as well as parts to build your own
- Click the 'Start diagnosis' button on the toolbar
- The WTT software will now connect to the FBH and undertake status and fault code reading.
Troubleshooting
More coming soon - if you need help please ask on the forum!
No connection to the FBH
If the WTT software says 'WTT Initialising....' and goes no further, try the following:
- Reset the FBH's controller by removing the its fuse (Engine bay Fuse 28 on D3 and earlier D4, Fuse 16 on later D4) for a few seconds and then put it back in
- Double check your connections from the OBD adapter to the FBH
- Make sure the power LED is lit on the OBD adapter
- Check the FBH fuse is not blown (Engine bay Fuse 28 on D3 and earlier D4, Fuse 16 on later D4). Swap it with a known good fuse.
- Check the FBH power connector is seated correctly
- Try both pin 4 and pin 5 of the OBD adapter for the ground connection to the battery as some OBD adapters are wired to one or the other and not both.
- The DISCO3 site shop loom bridges pins 4 and 5 on its OBD connector to compensate for this.
- You can also modify the USB-OBD adapter internally to bridge pins 4 and 5 together.
Attention! The selected COM port cannot be used!
This window appears roughly infinity times if the 'Automatic start' option has been selected in WTT and the software cannot find the COM port you have selected.
If it does it on starting WTT it locks up WTT and you cannot access the 'Extras' menu to switch it off.
To fix this:
- Download and apply this registry file:
- Double click the file. Windows will ask 'Do you want to allow the following program to make changes....'. Click Yes.
- Windows will then ask 'Adding information can unintentionally change or delete values...'. Click Yes.
- On the confirmation window, click OK.
- Now start WTT again.
- Promise never ever ever to select the Autostart option again
Incorrect/missing COM port
If you use a different USB port for your adapter to the one you first used when setting it up, it may be issued a different COM port number.
If this COM port number is greater than 19 then WTT will not see it.
You should close WTT, then follow the #Adapter_Configuration section above to re-set the COM port number to one less than 20.
Unplug the USB plug for the adapter, plug it in again (it will remember its COM port number) and then restart WTT.
I will thoroughly test your Webasto and evaluate all components to assure that they meet specifications, then get back to you with from any expensive parts are needed. I will do this for a flat fee of $400.00. I will pay UPS Ground shipping both ways from any of the 48 USA States (Alaska and Hawaii require additional shipping). Parts are provided at Aqua-Hot list prices. Make sure you let me know if your Webasto is experiencing intermittent operation.
There are a number of rubber and plastic parts that I almost always replace (of course, if they need to be replaced) (about $40).
Make sure that you read the directions on how to remove and install Webasto and you are comfortable doing it. How To Swap out Webasto Burner - Aqua-Hot OR How To Swap out Webasto Burner - Hydro-Hot
Fill out Return Authorization I will email you back a shipping label. UPS Ground shipping is included in repair flat rate fee.
As soon as I receive Return Authorization I will generate shipping label and email it to you.
- Print shipping label, tape to box, drop off at any UPS pickup location or give to any UPS truck driver.
- I try to evaluate Webasto within 1 day. I have every part on hand and am normally able to repair and ship burner back within a couple of days.
- Shipping time will vary on how far you are from where I am located. Typically 5 business days to ship across United States each way. If we are closer together, then less. If you want to ship your Webasto via expedited shipping, it is available. Contact me for quote.
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